Refund policy

Return Policy

• - Returns will be accepted within 10 days of delivery.
• - You MUST contact us within 10 days if you intend to return any item back to our store.
• - Returned item must be in its original condition (unused, unaltered).
• - If an item is received damaged or is incorrectly shipped by us please contact us immediately.
• - Customer is responsible for all shipping costs. (original shipping costs are nonrefundable and return shipping is paid by customer).
**Please note that ALL SALE ITEMS are FINAL SALE and can not be returned. 
Please do not return any item without first contacting us.
Be sure to get tracking information when returning a package, we will not be responsible for lost packages during transit.

We do not price match for items that go on sale after purchase.

Return address:
CS Gems
8409 Timber Ridge Drive 
Edwardsville, IL 62025