Shipping & Returns
SHIPPING
Illinois residents are subject to sales tax included at checkout.
Purchases are shipped via first class USPS mail daily from Edwardsville, Illinois. Transit time is generally 5-7 business days for packages shipped within the US.
RETURNS
Return Policy
• - Returns will be accepted within 10 days of delivery.
• - You MUST contact us within 10 days if you intend to return any item back to our store.
• - Returned item must be in its original condition (unused, unaltered).
• - If an item is received damaged or is incorrectly shipped by us please contact us immediately.
• - Customer is responsible for all shipping costs. (original shipping costs are nonrefundable and return shipping is paid by customer).
**Please note that Clearance items are FINAL SALE and can not be returned.
Please do not return any item without first contacting us.
Be sure to get tracking information when returning a package, we will not be responsible for lost packages during transit.
Return address:
CS Gems
8409 Timber Ridge Drive
Edwardsville, IL 62025