Shipping & Returns – CS Gems

Shipping & Returns

SHIPPING

Illinois residents are subject to sales tax included at checkout.

Purchases are shipped via first class USPS mail daily from Edwardsville, Illinois. Transit time is generally 5-7 business days for packages shipped within the US. If you would prefer expedited shipping, please place your order and leave a note in the comments section.

 

RETURNS

If for any reason you are unhappy with your full price item purchase, please contact us at cs_gems@yahoo.com and we will provide the return shipping address.

• We accept returns postmarked within 20 days of the date of purchase.
• Returns must be unworn and unwashed.
• Sale items are final sale.
• The buyer is responsible for the return shipping fee unless the product was damaged.
• Shipping fees are non refundable.
• Sizing exchanges will be shipped free of charge within the United States.
Please provide the below information with your email:
1. order number
2. reason for return
3. return or exchange

 

While we do our best to ensure the highest quality, please keep in mind that all of our vintage jewelry and statement necklaces include VINTAGE pieces.  Embrace the vintage!